Don’t Overpromise and Under Deliver
Don’t Overpromise and Under Deliver07.24.2014
Making false promises is not only detrimental to a firm’s
reputation, but can also lead to E&O exposures. Below are a few ways to
ensure you are preventing E&O exposures when it comes to serving clients
and expanding business:
Consider Customer Relationships
Financial professionals may have long-time clients that rely on them for more advice or guidance than the service agreement stipulates. Developing a habit of providing financial advice and guidance to clients when these services are not specifically agreed upon can create errors & omissions exposures.